Refund Policy

ARTICLE 1 SELLER INFORMATION

ARTICLE 1.1 – SELLER

Title : PIRI DESIGN ARCHITECTURE ENGINEERING AND APPLICATION INDUSTRY TRADE LIMITED COMPANY

Address : ATATÜRK MAH. GUNER SK. B1 BLOCK NO: 1 /1B INSIDE DOOR NO: 5 KÜÇÜKÇEKMECE/ ISTANBUL

Phone: +90 5 06 834 74 40

Email Address : accounting @ pirimimarlik .com .tr

ARTICLE 1.2 - BUYER

As a customer https://www.noonahsap.com The person who is a member of the shopping site. The address and contact information used when registering are taken as basis.

ARTICLE 2 FEATURES OF THE PRODUCT FOR SALE

Basic features of goods or services https:// www.noonahsap.com It is located at . You can examine the basic features of the product during the campaign period.

The prices listed and announced on the site are the sales prices. The announced prices and promises are valid until updated and changed. The prices announced for a limited period are valid until the end of the specified period.

The type, quantity, brand/model, colour, number, sales price and payment method of the Goods/Product/Service consist of the information at the time the order is finalised.

The shipping fee, which is the cost of shipping the product, will be paid by the BUYER and is not refundable.

ARTICLE 3 GENERAL PROVISIONS

3.1) BUYER, https:// www.noonahsap.com The BUYER declares that he/she has read and is informed about the basic characteristics of the contractual product, the sales price, payment method and preliminary information regarding delivery on the website and has given the necessary confirmation electronically. By confirming this Preliminary Information electronically, the BUYER declares that, before the conclusion of distance contracts, the SELLER To the BUYER The address to be given, the basic features of the ordered products, the price of the products including taxes, payment and delivery information are also obtained correctly and completely. Confirmation would have done so.

3.2) The contractual product is subject to a legal 30-day period for each product. BUYER'S Depending on the distance of the place of residence, the BUYER or the person specified within the period specified in the preliminary information on the website. at the address is delivered to the person/organization.

3.3) The cargo company delivers the product To the BUYER Due to any problems encountered during the delivery phase, the ordered product To the BUYER SELLER cannot be held responsible for non-delivery.

3.4) The SELLER is responsible for delivering the contractual product intact, complete, in accordance with the specifications specified in the order and with warranty documents and user manuals, if any.

3.5) SELLER, before the expiration of the performance obligation arising from the contract It may supply a different product of equal quality and price by informing the BUYER and obtaining his/her explicit approval.

3.6) If the SELLER cannot fulfill its contractual obligations in the event that the fulfillment of the ordered product or service becomes impossible, it shall notify the consumer of this situation before the expiry of the contractual obligation and refund the total price within 10 days. To the BUYER returns it.

3.7) This Preliminary Information Form must be completed electronically for the delivery of the product. It is required to be confirmed . If the product price is not paid for any reason or is cancelled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.

3.8) After delivery of the product To the BUYER credit card belonging to BUYER'S the product price of the relevant bank or financial institution due to unfair or illegal use by unauthorized persons, not caused by its fault. In case of non-payment to the SELLER , the BUYER shall return the product within 3 days, provided that it has been delivered to him/her. To SELLER must be returned. In this case, shipping costs To the BUYER belongs to.

3.9) If the SELLER cannot deliver the product subject to the contract within the specified time due to force majeure or extraordinary circumstances such as adverse weather conditions preventing transportation or interruption of transportation, To the BUYER In this case, the BUYER is obliged to cancel the order, the subject of the contract If available, the customer may exercise one of the following rights: replacing the product with a similar one and/or postponing the delivery period until the impeding situation is eliminated. BUYER'S If the customer cancels the order, the amount paid will be paid to him/her in cash and in one lump sum within 10 days. BUYER'S In case of payment by credit card, the product amount will be refunded to the relevant bank within 7 days after the order is canceled by the BUYER. Since the reflection of this amount in the BUYER's account after the refund to the bank is entirely related to the bank transaction process, the BUYER is responsible for any possible delays. SELLER's The BUYER accepts in advance that it will not be possible for him to intervene in any way and that it may take an average of 2 to 3 weeks for the amount refunded to the credit card by the SELLER to be reflected in the BUYER's account by the bank.

ARTICLE 4 – RIGHT OF WITHDRAWAL

4.1) In distance contracts related to the sale of goods, the BUYER may exercise the right of withdrawal from the contract by rejecting the goods within 14 (fourteen) days from the date of delivery of the product to the BUYER or the person/organization at the address specified, without assuming any legal or criminal liability and without providing any justification. In distance contracts related to the provision of services, this period begins from the date the contract is signed. The consumer cannot exercise the right of withdrawal in service contracts where the service has begun with their approval. Expenses arising from the exercise of the right of withdrawal To SELLER belongs to.

4.2) To exercise the right of withdrawal, you must do so within 14 days. To the SELLER It is required that written notification be made by registered mail, fax or e-mail and that the product has not been used in accordance with the provisions of Article 6. In case of exercising this right,

a) To a third party or To the BUYER The invoice of the delivered product (If the invoice of the product to be returned is corporate, the invoice of the corporate must be returned when returning it) (The return invoice must be sent along with the return invoice issued by the company. Returns of orders with invoices issued to institutions cannot be completed unless a RETURN INVOICE is issued.)

b) Return form,

c) The products to be returned must be delivered complete and undamaged, together with the box, packaging and standard accessories, if any.

d) SELLER shall, within 10 days at the latest from the date of receipt of the notice of withdrawal, pay the total price and the documents that bind the buyer. To the BUYER is obliged to return the product and receive the refund within 20 days.

to) BUYER'S If the value of the goods decreases due to a reason arising from the defect or if return becomes impossible, the BUYER shall be liable to the extent of the defect. SELLER'S shall be liable to compensate for the damages.

f) If the amount falls below the campaign limit set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.

g) The shipping cost paid when sending the returned product back to the seller due to the right of withdrawal will be covered by the SELLER for domestic orders and by the BUYER for international orders.

h) SELLER, when selling products From the Buyer does not refund the shipping fee collected.

ARTICLE 5 – PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

BUYER'S According to the Regulation, it is not possible to return goods that are prepared in line with the BUYER's wishes or clearly in line with his personal needs, that are not suitable for return due to their nature and that are in danger of deterioration or have expired, and sound or image recordings, software programs and computer consumables, provided that the packaging has been opened by the BUYER.

In case of disputes arising from this contract, up to the value declared by the Ministry of Industry and Trade. BUYER'S Consumer Arbitration Committees and Consumer Courts in the place where the consumer purchased the goods or services or where he/she resides are authorized. SELLER complaint and may apply to the consumer problems arbitration committee or consumer court in the place where the goods or services were purchased or where the consumer resides, within the monetary limits determined by the Ministry of Industry and Trade of the Republic of Turkey in December of each year. Information regarding the monetary limit is provided below:

Effective as of 1/1/2012:

a) Amendment 22 of the Law No. 4077 on Consumer Protection th Article 5 and 6 th The upper monetary limit regarding the binding nature of the decisions of the arbitration committees for consumer problems in the paragraph or the lower monetary limit regarding the evidence in consumer courts is 1,161.67 TL,
b) Official Law No. 25186 dated 1/8/2003 In the newspaper In the third paragraph of the 5th article of the Consumer Problems Arbitration Committees Regulation published in the Official Gazette, the lower monetary limit for the provincial arbitration committees operating in the provinces with metropolitan status to be authorized and tasked with dealing with disputes is 3,032.65 TL.

This Preliminary Information is made for commercial purposes.

DISTANCE SALES CONTRACT

ARTICLE 1 – PARTIES

1.1 – SELLER

Title : PIRI DESIGN ARCHITECTURE ENGINEERING AND APPLICATION INDUSTRY TRADE LIMITED COMPANY

Address: ATATÜRK MAH. GUNER SK. B1 BLOCK NO: 1 /1B INSIDE DOOR NO: 5 KÜÇÜKÇEKMECE/ ISTANBUL

Phone: +90 506 834 74 40

Email address: accounting @ pirimimarlik .com .tr

1.2 – BUYER

As a customer https:// www.noonahsap.com person who is a member of the shopping site.

The address and contact information used when registering is taken into account.

ARTICLE 2 – SUBJECT

The subject of this agreement is, BUYER'S To the SELLER Belonging www.noonahsap.com The Law on the Protection of Consumers No. 6502 and Distance Contracts regarding the sale and delivery of the product, the characteristics and sales price of which are specified below, which the customer ordered electronically from the website. It is the determination of the rights and obligations of the parties in accordance with the provisions of the Regulation on Implementation Principles and Procedures.

ARTICLE 3 – PRODUCT SUBJECT TO THE CONTRACT

The type, quantity, brand/model, colour, number, sales price and payment method of the Goods/Product/Service consist of the information at the time the order is finalised.

ARTICLE 4 – GENERAL PROVISIONS

4.1) BUYER, https:// www.noonahsap.com The basic characteristics of the contractual product on the website, the sales price including all taxes, the payment method, the delivery and the costs of which will be covered by the BUYER, the period in which the delivery will be made and SELLER'S declares that he/she has read and is informed about the preliminary information regarding the full commercial title, full address and contact information and has given the necessary confirmation electronically.

BUYER; by confirming this contract electronically, before the conclusion of distance contracts, by the Seller To the consumer The address to be given, the basic features of the ordered products, the price of the products including taxes, payment and delivery information are also obtained correctly and completely. Confirmation would have done so.

4.2) The product subject to the contract is the legal 30-day period for each product. BUYER'S Depending on the distance of the place of residence, the product will be delivered to the BUYER or the person/organization at the address specified by the BUYER within the period specified in the preliminary information on the website. All shipping costs related to the delivery specified in Article 3 will be covered by the BUYER and will be reflected in the invoice for the order under the name "Shipping Fee."

4.3) The product subject to the contract, From the Buyer If the product is to be delivered to another person/organization, the SELLER cannot be held responsible if the person/organization does not accept the delivery.

4.4) The cargo company delivers the product To the BUYER Due to any problems encountered during the delivery phase, the ordered product To the BUYER SELLER cannot be held responsible for non-delivery.

4.5) The SELLER is responsible for the delivery of the contractual product in a sound, complete manner, in accordance with the specifications specified in the order and with warranty documents and user manuals, if any.

4.6) SELLER, provided that it has a justified reason, may not fulfill the obligation arising from the contract before the expiry of the term. To the BUYER can supply a different product of equal quality and price.

4.7) If the SELLER cannot fulfill its contractual obligations in the event that the fulfillment of the ordered product or service becomes impossible, it shall notify the consumer of this situation before the expiration of the contractual obligation to perform. To the BUYER can supply a different product of equal quality and price.

4.8) A signed copy of this contract is required for the delivery of the contractual product. To the SELLER delivery and cost BUYER'S It is required to be paid with the payment method preferred. If the product price is not paid for any reason or is cancelled in the bank records, the SELLER is deemed to be relieved of the obligation to deliver the product.

4.9) BUYER agrees that the credit card information he/she entered into the system during shopping is correct and that he/she is responsible for any and all costs arising from the use of this credit card. accepts and undertakes that he/she is responsible for all legal and criminal liabilities. After the delivery of the product To the BUYER credit card BUYER'S the product price of the relevant bank or financial institution due to unfair or illegal use by unauthorized persons, not caused by its fault. To the SELLER in case of non-payment, BUYER'S provided that the product has been delivered to him/her within 3 days It must be sent to the SELLER . In this case, shipping costs To the BUYER If the BUYER does not send the product back, if the product price is not charged to the credit card for any reason or if the product price is refunded to the credit card, the product price will be transferred to the SELLER's bank account without any need for any notice.

4.10) If the SELLER cannot deliver the product subject to the contract within the specified time due to force majeure or extraordinary circumstances such as adverse weather conditions or interruption of transportation, To the BUYER In this case, the BUYER shall cancel the order and replace the product subject to the contract with a similar one, if any. may exercise one of the rights to change the product and/or postpone the delivery period until the impeding situation is eliminated. BUYER'S If the customer cancels the order, the amount paid will be paid to him/her in cash and in one lump sum within 10 days.

4.11) Points given to the customer by the SELLER through a campaign are valid for one purchase only. These points are not refundable even if the product is returned.

BUYER'S In case of payment made by credit card, the product amount will be refunded to the relevant bank within 7 days after the order is cancelled by the BUYER. Since the reflection of this amount in the BUYER's account after it is refunded to the bank is completely related to the bank transaction process, the BUYER is responsible for any possible delays. SELLER's It is not possible to intervene in any way and the amount refunded to the credit card by the SELLER will be transferred to the bank. It is accepted in advance that it may take an average of 2 to 3 weeks for the payment to be reflected in the BUYER's account.

ARTICLE 5 – RIGHT OF WITHDRAWAL

The BUYER has the right of withdrawal without having to give any reason within 14 days from the delivery of the contractual product to him or to the person/organization at the address he has indicated.

However, for certain days such as New Year's, holidays, Mother's Day To the BUYER Specially prepared, offered for sale and/or imported products, campaign and promotional products cannot be returned; the BUYER accepts these terms and conditions and completes the purchase.

To exercise the right of withdrawal within 14 days To the SELLER Notification must be made by fax or email and the product must not have been used in accordance with the provisions of Article 6. In case of exercising this right,

a) To a third party or To the BUYER The invoice of the delivered product (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution. Returns of orders whose invoices are issued on behalf of institutions cannot be completed unless a RETURN INVOICE is issued)

b) Return form,

c) Products to be returned within 14 days must be delivered complete and undamaged, including the box, packaging and standard accessories, if any. These documents To the SELLER Product price within 10 days of receipt To the BUYER will be returned.

The shipping cost of the product returned due to the right of withdrawal will be covered by the SELLER for domestic orders and by the BUYER for international orders. When the SELLER sells the product, From the Buyer does not refund the shipping fee collected.

Product To the SELLER when returning, during delivery of the product To the BUYER The original invoice submitted must also be returned (in order to ensure consistency in our accounting records) and the invoice must be returned with the product or at the latest within 5 days from the date of shipment of the product. To the SELLER If it is not sent, the return will not be made and the product will be returned in the same way with a cash payment. It will be sent back to the BUYER . The invoice to be returned with the product will be marked "return invoice" and signed by the BUYER.

ARTICLE 6 – PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

Due to their nature, returns of single-use products, copyable software and programs, products that deteriorate quickly or are likely to expire are not accepted.

ARTICLE 7 – DEBTOR’S DEFAULT

BUYER'S In case of default, the BUYER shall be liable for delayed performance of the debt. SELLER's agrees to pay for any damages and losses incurred. BUYER'S default SELLER's In cases where the BUYER is responsible for any damage or loss, the BUYER will not be obliged to cover any claims.

ARTICLE 8 – COMPETENT COURT

In the implementation of this Preliminary Information, up to the value announced by the Ministry of Industry and Trade BUYER'S Consumer Arbitration Committees and Consumer Courts in the place where the consumer purchased the goods or services and where he/she resides are authorized. SELLER may submit its complaints and objections to the TC Industry And Consumers can bring their issues before an arbitration committee or consumer court within the monetary limits set by the Ministry of Commerce each December, where they purchased the goods or services or where they reside. Information regarding the monetary limits is provided below:

Effective as of 28/05/2014;

a) Pursuant to Article 68 of Law No. 6502 on Consumer Protection, it is mandatory to apply to district consumer arbitration committees for disputes valued under two thousand Turkish Lira, to provincial consumer arbitration committees for disputes valued under three thousand Turkish Lira, and to provincial consumer arbitration committees in provinces with metropolitan status for disputes between two thousand Turkish Lira and three thousand Turkish Lira. Applications to consumer arbitration committees are not permitted for disputes exceeding these values.

b) In disputes over the specified value, an application must be made to the Consumer Court, or in places where there is no Consumer Court, an application must be made to the Civil Courts of First Instance acting as Consumer Courts.

This is Preliminary information is made for commercial purposes.

Please Note: Before signing the cargo report, please check if your cargo package is damaged due to transportation. If your cargo package is damaged for any reason, do not submit any documents regarding the delivery. Please return your cargo without signing it so that a report can be kept by the cargo officer. Your new products will be sent to you immediately. If the cargo package is damaged and the products are not damaged or missing, PIRI DESIGN ARCHITECTURE ENGINEERING AND APPLICATION INDUSTRY TRADE LIMITED COMPANY is not responsible.

All of these terms and conditions are subject to Turkish Law.